Closing date for applications: 31 May 2022

MAC is a full-service global Contract Research Organisation (CRO). We also own a network of research sites. Our mission is to serve with honesty and integrity to make an outstanding contribution to human health.

We are seeking to appoint a Clinical Pathology Laboratory Manager to join our team and make a positive impact in a growing and progressive CRO. You will be joining a company that put the needs and wellbeing of their people first, who are inclusive and who deliver exceptional service – together.

This role is in our Manchester clinic, with travel to MAC sites as required.

The focus of this role is to Provide Clinical Pathology Laboratory services across the range of on-site pathology disciplines, data collection and reports for Clinical Samples relating to clinical studies. To be responsible for Quality Management in the Laboratory.


  • Honours Degree in Biomedical Science or equivalent which would allow individual to be eligible for Associate Membership of the Institute of Biomedical Science

  • Biomedical Scientist HCPC registration

  • Experience in maintaining a QMS

  • In depth knowledge of clinical testing procedures and applicable laboratory testing regulations

  • Substantial management performance across a clinical team.

  • Knowledge of relevant regulatory guidelines and requirements

RESPONSIBILITIES (including staff):


  • Ensure efficient allocation of work to laboratory staff.

  • Schedule and resource appropriately to ensure work can be provided in a timely manner.

  • Ensure tests are conducted in a timely manner and in accordance with SOPs and regulatory requirements,

  • Ensure data produced by the laboratory is accurate and timely.

  • Authorise laboratory reports.

  • Develop supporting staff skills, encourage growth, and provide regular performance feedback.

  • Responsible for supervision of the laboratory processes.

  • Participate in scientific review for new study requests, provide pathologist expertise and input for the study requirements as and when required.


  • Responsible for the Quality Management and QMS system with the laboratory.

  • Development of SOPs for all laboratory functions.

  • Ensure that the highest standards of quality and customer service are maintained. Collaborate with Quality Assurance staff on development and implementation of effective programs. Monitor outside proficiency testing program as required; take corrective action promptly when results are unsatisfactory.

  • Ensure continued accreditation with UKAS.


  • Keep abreast of new technical developments. Implement new tests, equipment, programs and/or procedures in the department as needed. Lead continuous improvement initiatives to increase quality of services and operational efficiency

  • Primary liaison with clients and customers for clinical pathology queries.

  • Assist in commercial development of MAC Clinical Pathology offering.

  • Liaise with Senior Management to ensure that services will meet the current and future needs of MAC.


  • Manage work in accordance with established timelines, budget, quality standards and contractual requirements.

  • Compliance with MAC health and Safety policy

  • Compliance with MAC policy on equality and diversity

  • To maintain professional qualifications required for the role, including continuous personal development

  • To work to the requirements of SI 2004 no 1031 and amendments thereof, which includes Good Clinical Practice

  • To work according to MAC SOPs, guidelines, and policies

  • To work according to current data protection standards and practice good information management. Maintenance of strict confidentiality of patient and business-related data.

  • To maintain a high level of initiative and personal responsibility, liaising appropriately with team members and managers to ensure your job role is efficiently carried out

  • To support the aims of MAC and to represent MAC appropriately in a professional way to all our customers


  • Flexible working practices (shifts) as required

  • Potentially prolonged periods standing.

  • Dealing with bodily fluids.

  • Lengthy periods looking at a computer screen.

  • Meeting deadlines and working within strict timelines.

  • Ability to travel if required.


  • Competitive salary

  • Free onsite parking

  • 25 days annual leave plus bank holidays (increasing in increments to 30 days after 6 years long service)

  • Your birthday off work

  • Regular hours (including Christmas Day, Boxing Day and New Year’s Day off)

MAC Clinical Research invites applications from highly motivated candidates, with a desire to achieve their full potential. You will be working within an organisation that sees you as an investment and is keen for you to achieve your career aspirations.

Please note that if we receive a high volume of applications this date may be brought forwards.

Job Dsecription - Clinical Pathology Services Manager V1
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