Closing date for applications: 23 May 2022

MAC is a full-service global Contract Research Organisation (CRO). We also own a network of research sites. Our mission is to serve with honesty and integrity to make an outstanding contribution to human health.

We are seeking to appoint a Clinical Vendor Manager to join our team and make a positive impact in a growing and progressive CRO. You will be joining a company that put the needs and wellbeing of their people first, who are inclusive and who deliver exceptional service – together.

This role is full time and home based within the North of England, with regular travel to MAC sites and vendors as required.


Identification and management of clinical vendors to support clinical trials at MAC sites in the UK.


  • BSc in Science/Life sciences degree

  • Experience of coordination of clinical trials, for example within a Site Management Organisation or NHS clinical trials site (or equivalent).

  • Vendor management/Outsourcing experience preferred

  • Ability to handle multiple priorities and work well under pressure

  • Ability to work independently and to tight deadlines

  • Effective negotiation skills

  • Strong client facing skills

  • Ability to work as part of a cross-functional team

  • Excellent time management, organisation, problem-solving and communication skills

  • Proficient in using Microsoft programs including Word, Excel, PowerPoint, OneNote, Teams and Outlook


  • Co-ordination / Management of clinical vendors acting as the interface between Proposals, Feasibility, Project Management, Operations, Quality Assurance and Legal.

  • Liaising with internal departments as needed for operational input into the vendor requirements

  • Identify new vendors and consultants to support clinical trials activities for MAC sites

  • Identify new vendors and provide vendor management support for non-MAC sites and global studies as needed

  • Participate in and present vendor management processes in client bid defence and project meetings for studies at MAC clinical sites

  • Establish and maintain a good working relationship with the 3rd party vendors for MAC sites

  • Serve as a liaison between the operational study teams, Client, and 3rd party vendor(s).

  • Assist the Project Management and operational teams in the vendor start-up activities

  • Manage a number of vendors with various specialties on complex studies independently.

  • Provide oversight of tracking and filing of vendor management and 3rd party vendor documentation in Trial Master File

  • Complete other tasks, as assigned by management

  • Provide absence cover within vendor management team

  • Participate and independently support vendor management processes in client audits of assigned projects.

  • Work closely with MAC Contracts group to ensure all vendor related contract documentation is approved and processed on-time.

  • Perform proactive assessments of vendor service risk and recommend mitigating actions.


  • Compliance with MAC health and Safety policy

  • Compliance with MAC policy on equality and diversity

  • To maintain professional qualifications required for the role, including continuous personal development

  • To work to the requirements of SI 2004 no 1031 and amendments thereof, which includes Good Clinical Practice

  • To work according to MAC SOPs, guidelines and policies

  • To work according to current data protection standards and practice good information management. Maintenance of strict confidentiality of patient and business-related data.

  • To maintain a high level of initiative and personal responsibility, liaising appropriately with team members and managers to ensure your job role is efficiently carried out

  • To support the aims of MAC and to represent MAC appropriately in a professional way to all our customers


  • Competitive salary in keeping with pharmaceutical industry standards and will reflect experience

  • Free onsite parking at MAC office locations

  • Health Insurance

  • 25 days annual leave plus bank holidays (increasing in increments to 30 days after 6 years service)

  • Your birthday off work

  • Regular hours (including Christmas Day, Boxing Day and New Years Day off)

Please note that if we receive a high volume of applications this date may be brought forwards.

Job Description - Clinical Vendor Manager
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Salary: Competitive + Negotiable £ Apply Now


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