Closing date for applications: 11 June 2022

MAC is a full-service global Contract Research Organisation (CRO). We also own a network of research sites. Our mission is to serve with honesty and integrity to make an outstanding contribution to human health.

We are seeking to appoint a Data Coordinator to join our team and make a positive impact in a growing and progressive CRO. You will be joining a company that put the needs and wellbeing of their people first, who are inclusive and who deliver exceptional service – together.

This role is based at our Cannock Clinic, with travel to MAC sites as required.

The focus of this role is to provide comprehensive data handling support and facilitate with the smooth running of MAC Clinical Research team activities


  • Co-ordinate and manage all administrative aspects of arranging study subject appointments in line with protocol schedules, whilst promoting appositive image of MAC Clinical Research, as required

  • Responsible for ensuring that clinical trial data across multiple studies is accurate, complete and in line with ICH GCP and ALCOAC principles

  • Responsible for ensuring the accuracy of completed clinical trial documents, inclusive but not exhaustive of; essential documents with the ISF, clinical source documents and completed informed consent forms

  • Develop, maintain, and produce tools for tracking subject study statuses and provide accurate figures to the project management team.

  • Present a positive image of MAC Clinical Research to GP surgeries when contacting them

  • Interact with external vendors in order to accommodate receipt of essential source data files/records (central labs, imaging vendors etc.) and ensure internal medic review is completed in timely manner

  • Understand and apply protocol criteria

  • Enter study subject details on paperwork/systems as necessary

  • Attend investigator Meetings and disseminate role specific learnings across all UK sites as required

  • Utilise company management system, Envision, to upload source documents as required

  • Set up of source notes for the day’s study subjects

  • Collaborate with CRAs/internal/external auditors and Site Directors to ensure protocol deviations are appropriately managed, documented and communicated


  • Check that all data have been accurately entered in the CRF from the source notes, and that any queries are addressed promptly

  • Work with clinic staff to ensure corrections are completed promptly and in line with ALCOAC

  • Liaise with monitors to clarify any problem areas

  • Ensure that all monitor queries are resolved by the next monitoring visit.

  • Ensure a timely response to Data Clarification requests.

  • Set up and maintenance of site files.


  • Be courteous and sympathetic to all study subjects.

  • Ensure a welcoming and clean, safe, and pleasant environment for study subjects.

  • Ensure that study subject results are sent to the GPs as appropriate.

  • Promote a positive image of MAC Clinical Research to study subjects and customers.

  • Accept criticism from customers as an opportunity to improve.

  • Liaise with monitors and ensure their queries are dealt with correctly and in a timely manner.


  • Recognise the importance of other team members’ roles and skills.

  • Support and be aware of the workload of others and provide assistance as necessary.


  • Highlight issues to the attention of the senior personnel as necessary to assist in the smooth running of the site.

  • Participate in regular meetings with colleagues and customers.

  • Deal with telephone and email enquiries / communications in a timely manner.

  • Ensure that any messages are relayed to the appropriate member of staff.


  • Set a positive example to all colleagues.

  • Share experience and knowledge with team members.

  • Take responsibility for ensuring that data quality is maintained at a high level.

  • Accept ownership of problems.

  • Assist in the training and development of junior members of staff.


  • Plan and correctly prioritise workload.

  • Promote and expedite scheduling of study subjects from initial contact.

  • Monitor own workload to meet priorities.

  • Develop ideas for improving systems within the site.

  • Provide information as required to customers and senior personnel to meet requested timescales.

  • Ensure study paperwork and CRFs are available.


  • Seek opportunities for self-development.

  • Understand the requirements of GCP and work


  • Be aware of study targets and progress towards achieving them.


  • Understand requirements for study subject and commercial confidentiality.

  • Plan work practices to maintain study subject and customer confidentiality


  • Compliance with MAC health and Safety policy

  • Compliance with MAC policy on equality and diversity

  • To maintain professional qualifications required for the role, including continuous personal development

  • To work to the requirements of SI 2004 no 1031 and amendments thereof, which includes Good Clinical Practice

  • To work according to MAC SOPs, guidelines and policies

  • To work according to current data protection standards and practice good information management. Maintenance of strict confidentiality of study subject and business-related data.

  • To maintain a high level of initiative and personal responsibility, liaising appropriately with team members and managers to ensure your job role is efficiently carried out

  • To support the aims of MAC and to represent MAC appropriately in a professional way to all our customers


Adequately qualified, as determined by Line Manager, through experience or qualification.


  • Competitive salary in keeping with pharmaceutical industry standards and will reflect experience

  • Free onsite parking

  • 25 days annual leave plus bank holidays (increasing in increments to 30 days after 6 years long service)

  • Your birthday off work

  • Regular hours (including Christmas Day, Boxing Day and New Year’s Day off)

MAC Clinical Research invites applications from highly motivated candidates, with a desire to achieve their full potential. You will be working within an organisation that sees you as an investment and is keen for you to achieve your career aspirations.

Please note that if we receive a high volume of applications this date may be brought forwards.

Job Description - Data Coordinator Cannock
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Salary: Competitive + Negotiable £ Apply Now


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