Closing date for applications: 31 May 2022

MAC is a full-service global Contract Research Organisation (CRO). We also own a network of research sites. Our mission is to serve with honesty and integrity to make an outstanding contribution to human health.

We are seeking to appoint a Head of Operations (QC and Systems) to join our team and make a positive impact in a growing and progressive CRO. You will be joining a company that put the needs and wellbeing of their people first, who are inclusive and who deliver exceptional service – together.

This role is full time and based in the North West preferably with some flexible home-based working and some business-related travel to our other clinical sites as required.

You will be providing leadership to the clinical and PM operational teams and supporting other key aspects of the business


  • To execute and/or implement quality control techniques and activities to ensure that data is easily interpreted, traceable and trustworthy.

  • To implement and develop systems within MAC’s bespoke operating system to support operational teams and processes.

  • To work with operational teams to instigate process improvements.

  • To collaborate with Leadership and Management Teams to formulate Quality Control strategies and process improvements.


  • Life Sciences degree or equivalent

  • Extensive experience working in a regulated environment

  • Demonstrates a sound knowledge of ICH GCP

  • Proficient in the creation, modification and maintenance of spread sheets

  • Experience of systems administration

  • Proven experience in managing a team

  • Demonstrate problem solving, analytical, organisation, and time management skills


  • Competitive salary in keeping with pharmaceutical industry standards and will reflect experience (£50,000- £60,000)

  • Free onsite parking at MAC office locations

  • Private Health Insurance

  • 25 days annual leave plus bank holidays (increasing in increments to 30 days after 6 years service)

  • Your birthday off work

  • Regular hours (including Christmas Day, Boxing Day and New Years Day off)

MAC Clinical Research invites applications from highly motivated candidates, with a desire to achieve their full potential. You will be working with an organisation that sees you as an investment and is keen for you to achieve your career aspirations.

Job Description - Head of Operations
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Salary: Competitive + Negotiable £ Apply Now


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